Saturday, July 4, 2015

Perbedaan Vtiger CRM dan Salesforce CRM

Vtiger CRM: Available in both open and closed source version, Vtiger customer relationship management software is an easily customizable software.
 Salesforce CRM: Salesforce CRM is one of the main products of the company Salesforce. It provides CRM to all sizes of business enterprises. Vtiger vs Salesforce: The table below highlights the main differences between Vtiger and Salesforce CRM.
BasicsVtiger CRMSalesforce.comSalesforce.com
Sales CloudService Cloud
EditionStandardProfessionalEnterpriseProfessionalEnterprise
AccountsYesYesYesYesYes
ContactsYesYesYesYesYes
ChatYesYesYesYesYes
EmailYesYesYesYesYes
Mass EmailYesYesYesYesYes
WorkflowsYesYesYesYesYes
MobileYesYesYesYesYes
ReportsYesYesYesYesYes
DashboardsYesYesYesYesYes
Customizable LayoutYesNoYesYesYes
Sales & Marketing     
Content Library/AttachmentsYesYesYesNoNo
Document AttachmentsYesYesYesNoNo
Email IntegrationYesYesYesNoNo
Task & Activity TrackingYesYesYesNoNo
Customizable Sales ProcessYesYesYesNoNo
Email TemplatesYesYesYesNoNo
Microsoft Mail MergeYesYesYesNoNo
Opportunity TrackingYesYesYesNoNo
CampaignsYesYesYesNoNo
Contract ManagementYesYesYesNoNo
Product TrackingYesYesYesNoNo
QuotesYesYesYesNoNo
Role PermissionsYesYesYesNoNo
ProfilesYesNoYesNoNo
Offline AccessYesNoYesNoNo
Sales TeamsYesNoYesNoNo
Territory ManagementYesNoYesNoNo
Project Management     
Service ModuleYesNoNoNoNo
Service ContractsYesNoNoNoNo
ProjectsYesNoNoNoNo
Project TasksYesNoNoNoNo
AnnouncementsYesNoNoNoNo
Mail ConverterYesNoNoNoNo
Project MilestonesYesNoNoNoNo
Service     
Asset ManagementYesNoNoYesYes
Trouble TicketsYesNoNoYesYes
Auto Email ResponseYesNoNoYesYes
Ticket ManagementYesNoNoYesYes
Customer Portal1YesNoNoNo$125 / CUSTOMER PORTAL ACCOUNT / MONTH
Knowledge BaseYesNoNoNoYes
WebmailYesNoNoYesYes
Social ConversationsNoNoNoYesYes
Email IntegrationYesNoNoYesYes
Find the right CRM for your business based on what it has to offer!

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