Saturday, July 4, 2015

Kegunaan CRM bagi industri Properti


In the world of real estate dealings, constant offers, requirements keep pouring in. Each client has an exclusive set of specified demands and it is extremely mandatory for a real estate dealer to find a property to suit the exact needs of the client to make the best out of a deal. Even for a lead or a prospect client, closer the offer is to a prospects’ needs, higher are the chances of striking a deal.
Many of the real estate dealers might be relying on conventional methods of keeping a track of customer needs and trying to match up their listings with them, the smarter ones are now shifting to a more sophisticated, reliable and efficient methods: integrating CRM into their work methods. In a world of real estate, where ups and downs are frequent, each deal holds immense importance. Only, in an efficient work environment is it possible to closely follow each deal and have each customer satisfied!!
The best way to improve your efficiency on the whole is fusing a CRM into your workplace and making the most of it.
Challenges
For starters, a CRM would:
  •         Help in track property listings in detail.
  •         Relate them with the needs of a customer.
This leads to a faster follow-up with client and hence would always have them coming back to you for your great service. Even if you are on a move, going around with clients to show different properties, you can always have a CRM on your phone. here, CRM will enable you in tracking the properties that suit the clients needs. You can also see the list of properties already shown, in case of a revisiting client.
Not only that, a CRM also helps in effective lead management and eventual lead capture. A CRM comes loaded with a set of tools, which aim to not only increase the clientele but also improve employee efficiency by making tedious tasks easy for them. Studying the needs of a lead, making appropriate offers to them and regularly keeping in touch with them becomes a cakewalk.
This holds true even for existing clients. Having a portal to study the demands of an existing client, it’s always easier to make him newer offers.
For any ongoing deal in real estate sector, CRM  plays a miraculous role. Scheduling meetings, making payment or visit reminders is just so easy.
CRM software aims to help you track all the valuable information you have and make the best use of that information to maximize your clients and for satisfaction of each one of them.
A CRM is generally cloud based technology but certain customized versions are available for offline support as well.
What’s best about CRM is that if you choose wisely and go for CRM’s like vTiger, CloudYogi and SugarCRM, you have the option of easily adding up new fields to your existing CRM structure. These additions in fields help you in keeping up with any new changes you plan to introduce in your real estate company.
Sending bulk-e-mails, faster responding to queries, generating better offers to suit a prospects’ needs, better management of leads and efficient contact with prospect and current clients are just a few things your CRM will take care of.
The best part about CRM software is its user friendly interface. You don’t need to be an expert in computers to be making the most out of CRM. If you can use facebook, you are good to use a CRM.

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